FiiO

User manual/Firmware/USB DAC driver download 4

• User manual/Quick guide of FiiO products
• Where can I download the firmware for my products?
• Where can I find the USB DAC driver? How to use the USB DAC function?
• Where can I find the parameters of my product?

Where to buy 6

• Where to buy/order FiiO products?
• When will the UTWS5 be in stock again?
• Where can I buy/order the BTA10/Q5s/AM3D?
• Can I buy/order a battery?
• Can I order some eartips or filters/sound tube?

View all 6

Could not be turned on/reset 4

• How to solve the problem that the BTR3/BTR3K/BTR5 could not be turned on?
• How to solve the problem that the M11/M11Pro/M15/M5/M7/M9 could not be turned on?
• What to try if X1 2nd gen/X1/X3/X5/X3 2nd gen/X5 2nd gen/X7/M3 cannot be turned on or freeze?
• How to reset the BTA30Pro if problems happen? For example, it fails to power on or gets no sounds when playing music.

General FAQ 6

• How can I get the warranty service for my products?
• How to install the third party app in my player?
• What to try if the FiiO Control app could not connect to BTR3K/BTR5/UTWS3/UTWS5/Q5s?
• How to wipe the cache & data in Recovery mode on the player? What to do if I forget the password of the player?
• What gain should I selected for my DAC/players?

View all 6

Players 3

• What to try if the file management app does not work fine in my M6/M7/M9?
• What to try if the volume wheel in my player does not work correctly?
• What to try if the computer could not recognize my M3K/M6/M7/M9/M11/M15?

AMPs 2

• Can I connect the Bluetooth headphone like Sony 1000XM4 to the BTR3K/BTR5 via Bluetooth? If not,what can you recommend me?
• Can I use my bluetooth headset's microphone when connecting to BTA30Pro?