Could not be turned on/reset

How to solve the problem that the BTR3/BTR3K/BTR5 could not be turned on?
If the device cannot be turned on or charged, it is suggested to follow the tips below to solve it. 1.Try other power adapters and cables. 2.The bat...
Fri, Feb 11, 2022 at 4:14 PM
How to solve the problem that the M11/M11Pro/M15/M5/M7/M9 could not be turned on?
If the device cannot be turned on or charged, it is suggested to follow the tips below to solve it. 1.Try other power adapters and USB cables. 2.The...
Fri, Feb 11, 2022 at 4:15 PM
What to try if X1 2nd gen/X1/X3/X5/X3 2nd gen/X5 2nd gen/X7/M3 cannot be turned on or freeze?
If the player cannot be turned on after pressing the Power button, the first thing to do is to check if the unit is running out of power or if the charger...
Fri, Feb 11, 2022 at 4:16 PM
How to reset the BTA30Pro if problems happen? For example, it fails to power on or gets no sounds when playing music.
【Fails to power on】 It does not support to be reset. If malfunction happens, unplug and plug the USB cable to restore to normal performance.    【Gets no...
Fri, Feb 11, 2022 at 4:07 PM